Extended Business Office Support

Extra Support for Healthcare Administration

Challenges abound for all healthcare providers. Staff are pulled in multiple directions and asked to do more with less. It has become normal to depend on multiple external partners to support a finely tuned revenue cycle. Whether providing direct support or coordinating back-office partners, there is a solution for every unique challenge.

When Is It Time to Outsource?

Enlisting as-needed administrative support for key functions of revenue cycle management can be a valuable and cost-effective approach. If your team struggles to follow up on or review claims or process collections in a timely manner, your organization may be a good fit for extended business office support. Other healthcare facilities using extended business office support have reported improved collections, lower A/R days outstanding, and a more efficient department.

On-Demand Solutions for Ongoing Healthcare Management

Often, the need for extended business office support is identified as part of a larger initiative to improve revenue cycle management. When temporary needs outpace the scope of the existing team, Windham Brannon Healthcare Advisors can step in to help with:

  • Training staff on new programs, processes, and workflows
  • Following up with accounts receivables
  • Conducting underpayment reviews
  • Supplementing staff resources for special projects
  • Evaluating the need for other external vendor resources

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