SHOAR Health and Windham Brannon are excited to release another episode of our podcast for revenue cycle leaders called Cash in on Change.
In Episode #9, Bill Eikost and Valerie Barckhoff catch up with Heather Dunn about her recent career move to becoming President of SSI Group, a company that provides revenue cycle solutions for the healthcare industry. Key points in the conversation include:
- Heather’s career path from healthcare IT to revenue cycle operations, leaving the provider side to have a bigger industry impact.
- Why Heather moved to SSI, including her take on company culture and client experience.
- Current challenges of revenue cycle leadership, including the importance of self-care, team support and prioritizing tasks.
- Advice for revenue cycle leaders, including open communication about burnout and time off as well as aligning your role with opportunities that reignite your enthusiasm.
About Cash in on Change
Revenue cycle drives the cash in healthcare finance departments, giving revenue cycle leaders a crucial function – yet they often experience multiple challenges and pressures to reduce expenses, increase revenue and build an all-star team. Join Valerie Barckhoff from SHOAR Health, Heather Dunn from SSI Group and Bill Eikost from Nemadji as they facilitate deep-dive, collaborative discussions with revenue cycle leaders to discuss trends in the industry, best practices, avoiding burnout and firsthand testimonials.
You can subscribe to Cash in on Change on Spotify and Apple Music so you never miss future episodes.